FAQ's

Here to help you in planning your stay with us are some answers to most frequently asked questions. If you do not see what you need here, just contact us.

 

 

Car parking
Free, onsite, lit car parking for up to 14 cars.

Car hire
We can arrange car hire from all Scottish airports, and locally from Inverness - contact us.

Laundry
We provide a same day in-house laundry service (excludes dry cleaning) - tariffs are displayed in the rooms.

Smoking
NO SMOKING

Currency and credit cards accepted
We accept £ sterling, $ and Euro, travellers cheques (us$, sterling and Euros) for a 10% handling charge, Visa, Mastercard, Delta, Switch, Solo, Electron, JCB. All cheques require to be accompanied by a valid bank card. We are happy to arrange account facilities for corporate customers.

Medical and dental
24 local doctor/medical service available nearby. Dentist within 16 miles.

Pets
Well behaved dogs of any kind are welcome, subject to a nightly charge of £5. Can they please bring their own bedding. Dogs are not allowed in any of the public areas (except for guide dogs).

Special diets
We cater for just about any special diets, but advance notice is preferred. Vegetarian options are available at all times in our lounges and restaurant.

Children and families
Children of all ages are welcome. Lovely family rooms are available. Charges, when sharing with parents.

Cots and high chairs are available. We do not have baby listening facilities.

Packed and picnic meals
Packed lunch menus are available - must be ordered by 20.00 the previous evening. 'Gourmet' packed lunches with champagne, smoked salmon &c are also available - perfect for country sportsmen and 'away days'.


Check in and out
Earliest check in 15.00, or earlier by prior arrangement
Latest check out - 10.00 or later by prior arrangement only where possible.Late check out an extra £12.50 per person.

Useful transport numbers and links
Inverness  Taxis - 01463 222900 hire taxis and minibuses with driver - also driver guide service
Scotrail - www.scotrail.co.uk
GNER trains - www.gner.com
Easyjet - www.easyjet.com
Ryanair - www.ryanair.com
Citylink coaches - www.citylink.co.uk
Bruces Highland Tours - for superb personalised tours of the highlands - www.bruceshighlandtours.co.uk

Tour desk with ideas for trips and tours
We can help you plan distillery visits, steam railway trips, castle visits and tours, themed day tours, nights at the theatre, nature and heritage trails.

We can also arrange tours of inverness contact.

www.happy-tours.biz

Valuables
Can be stored in our safe at reception.

Communications - email, fax, modem &c facilities
Internet access and email facilities are also available at reception.wireless internet in every room.

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